Gift Card Terms

Version 2026-10-28 · Card-Star (card-star.com), Canada

The short version: Card-Star gift cards never expire and carry no fees. They are redeemed into a Card-Star wallet as store credit that can be spent on any card on card-star.com. They can't be exchanged for cash, and all gift card purchases are final. USD cards are converted to Canadian dollars at the exchange rate on the day they're bought, and that Canadian-dollar value is locked on the card.

1. What a gift card is

A Card-Star gift card (digital or physical) is a prepaid code with a face value in US dollars (USD) or Canadian dollars (CAD). When redeemed, its value is added to the redeeming user's Card-Star wallet as store credit. A Card-Star account is required to redeem.

2. Currency and conversion

Card-Star operates in Canadian dollars. All payments are charged in CAD.
A USD gift card is converted to CAD at Card-Star's published exchange rate at the moment of purchase. The buyer sees the CAD charge before paying, and that CAD amount is what the buyer is charged.
The resulting CAD value is locked on the card at purchase (or, for physical cards, when the card is activated at the time of sale). Later movements in exchange rates do not change the card's value in either direction.
The wallet balance is always held in CAD. Prices on card-star.com may show an approximate USD equivalent for convenience only.

3. No expiry, no fees

Gift cards do not expire and no dormancy, service or maintenance fees are ever charged, in keeping with Canadian consumer protection law.

4. Final sale

Gift card purchases are final. Gift cards cannot be returned, refunded, cancelled or exchanged after purchase, except where required by law. Unused wallet credit is not refundable.

5. Store credit only

Gift cards and wallet credit are not redeemable for cash, cannot be withdrawn, transferred to a bank account or payment service, and cannot be used to purchase another gift card. They have no value until activated.

6. Treat it like cash

Anyone with the code can redeem the card. Card-Star is not responsible for lost, stolen, damaged or copied cards, or for codes used without the holder's permission. Keep the code private until it is redeemed.

7. Physical cards

Physical cards are inactive when printed and are activated at the point of sale. An inactive card has no value and cannot be redeemed.

8. Fraud and misuse

Card-Star may cancel, void or refuse to honour any gift card it reasonably believes was obtained or used fraudulently, purchased with a stolen payment method, or used in breach of these terms or the Card-Star Terms of Service, and may recover any resulting wallet credit.

9. Wallet purchases

Purchases paid with wallet credit follow the normal Card-Star order, shipping and refund policies. Where a refund is owed on an order paid with wallet credit, the wallet portion is returned to the wallet as credit.

10. Changes

Card-Star may update these terms. Changes apply to gift cards bought after the change takes effect; the version shown above applies to cards bought under it.

11. Governing law

These terms are governed by the laws of Alberta and the federal laws of Canada applicable there. Questions: support@card-star.com.

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